Job Information

Centerwell Medical Records Specialist in Bristol, Virginia

The primary function of the Medical Records Specialist is to provide clerical support for the Medical Records department.

  • Prepare patient assessment packets, including admission, re-certification and post-hospital packets.

  • Process signed and unsigned orders and 485s.

  • Follow up on the Order Tracking Report weekly and according to Order Reprocess unsigned orders at end of the episode as task appears on action screen.

  • Date stamp all received documents, except SOC paperwork and paper visit notes, to be scanned into the client Scanning should be completed within 24 hours of stamp date.

  • Fax the discharge/transfer summary/episode detail summary and Case Conference / 60 Day summary to the physician as task appears on the action screen.

  • Copy documentation and assist with ADR preparation.

  • Update HCHB and computer programs as appropriate.

  • During Stage 4, support the Billing team by verifying paper visit notes.

  • Adhere to and participate in Agency’s mandatory HIPAA / Privacy Program and Employee Compliance Program.

  • Read and adhere to all Agency Policies and Procedures and follow Employee Handbook Guidelines.

Required Experience/Skills:

  • Must have a high school diploma or equivalent, typing, clerical skills, and be competent with computers.

  • Must possess a minimum of two years experience in the health care industry and one year experience in home health.

  • Six months of medical records experience in a clinic, hospital, or home health setting (preferred).

  • Must understand the issues related to the delivery of home health services and be able to problem-solve effectively.

  • Must possess knowledge of Medicare guidelines governing home health agencies.

  • Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.

  • Must be organized, detail-oriented, and possess effective communication skills both orally and in writing

  • The ability to communicate with a diversity of individuals is required

  • Must possess a valid state driver’s license and automobile liability insurance.

  • This role requires full COVID-19 vaccination.

Required Skills

Together, we can raise the bar on home healthcare

CenterWell™ Home Health (formerly Kindred at Home), is one of the nation’s leading providers of home care, with an incredible team of compassionate clinicians who deliver high-quality, specialty care to patients. Many of our clinicians live in the same neighborhoods they serve – providing the much-needed care to people in their community.

As a company, we strive to lead by example and show employees the same compassion and care we expect them to show patients. We provide employees the resources, stability, and job flexibility they truly deserve. We help them fulfill their personal and professional goals while enjoying industry-leading benefits, competitive salaries, opportunities for career and professional growth, and a healthy work/life balance.

Part of Humana’s Home Solution business

CenterWell Home Health cares for nearly 80,000 patients every day in over 350 locations, across 38 states. As part of Humana Inc., we create experiences that put patients at the center, working in collaboration with healthcare providers to bring multidisciplinary care directly to the comfort and safety of home. The result is easy, comprehensive and personalized care that helps patients lead healthier, happier lives.

Caring for people who care for our patients

Experience has shown us that supporting and nurturing employees helps them become the best version of themselves and more compassionate, committed home health professionals. That’s why CenterWell Home Health never stops working to improve the employee experience. Our people are our greatest resource, and we are committed to creating an environment they enjoy stepping into every day.

World-class employee benefits

  • Competitive pay and benefits package

  • 50% matching 401(k) contributions up to 6%

  • Career advancement opportunities

  • Tuition reimbursement program

  • Advanced Continuing Education (CE) accredited training

Required Experience

Join Our Team!

Check out our video to get a glimpse of a day in the life of our Home Health team - Home Health

To learn more, please contact your local recruiter at (toll-free) 855-563-2846 or apply online. Our Recruiters are ready to help you start a new and rewarding career with CenterWell Home Health.

Job Category: Administrative and Clerical

ID: 86693

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options