Job Information

Kindred at Home Complaint/Risk Mgr Coordinator in Ft. Worth, Texas

Job Description

Our Care Matters.

When you join the Kindred at Home team, you become part of something bigger. We are the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services. Our team delivers compassionate, high-quality care to patients in their homes or places of residence, including non-medical personal assistance, skilled nursing, rehabilitation, hospice and palliative care. Now more than ever, people in your community need in-home healthcare. Our team helps to keep them safely at home, during moments that matter most to them. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

Our Employees Matter.

We believe a world-class patient experience is enabled by an exceptional employee experience. And, committed to fostering an amazing employee experience at Kindred at Home. Our people are our greatest resource and asset, and we are committed to helping our employees thrive and fulfill their personal and professional goals.

We offer:

  • Competitive pay and 401k

  • Healthy Steps Wellness

  • Healthcare Plans

  • Employee Assistance Program

  • Centers of Excellence Program

  • Educational Assistance

  • Clinical ladder for professional credentialing and advancement

  • Leadership development

  • Talent focused Framework

  • Targeted personal and career development planning

As a Complaint/Risk Mgr Coordinator you will receive and document investigation and resolution of unusual occurrences with the assistance of appropriate staff.

  • Reports and communicates details of client issues with the Director of Client Care.

  • Communicates appropriately with external agencies as needed.

  • Assist with auditing of complaint investigations.

  • Attend IDT/Staffings as needed.

  • Identify the needs of clients, make referrals to Home Health and assist with Coordination of Care, as needed.

  • Field visits as needed.

  • Attend scheduled meetings.

  • Take call on a rotation basis, as appropriate.

Required Skills

  • High School Diploma or equivalent.

  • Risk Management background preferred.

  • Preferred State of Texas Registered Nurse, BSN, MSW, BS or BA.

  • Basic skills to include assessment and documentation.

  • Good communication and organizational skills required.

  • CBA and PHC knowledge preferred.

  • Computer knowledge preferred.

  • Bilingual skills preferred (Spanish).

Required Experience


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Position Type


Tracking Code


Job Category: Administrative and Clerical