Job Description
Our Care Matters.
When you join the Kindred at Home team, you become part of something bigger. We are the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services. Our team delivers compassionate, high-quality care to patients in their homes or places of residence, including non-medical personal assistance, skilled nursing, rehabilitation, hospice and palliative care. Now more than ever, people in your community need in-home healthcare. Our team helps to keep them safely at home, during moments that matter most to them. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
Our Employees Matter.
We believe a world-class patient experience is enabled by an exceptional employee experience. And, committed to fostering an amazing employee experience at Kindred at Home. Our people are our greatest resource and asset, and we are committed to helping our employees thrive and fulfill their personal and professional goals.
We offer:
Competitive pay and 401k
Healthy Steps Wellness
Healthcare Plans
Employee Assistance Program
Centers of Excellence Program
Educational Assistance
Clinical ladder for professional credentialing and advancement
Leadership development
Talent focused Framework
Targeted personal and career development planning
The Branch Director supervises the provision of therapeutic services provided by the Agency and contributes to the overall company success by effectively managing the Agency’s clinical operations, services, personnel performance, and office management on an ongoing basis.
Administrative
Supervise the day-to-day office and clinical operations (including ensuring daily and weekly tasks are completed even during staff absences).
Monitor office staff action screens daily.
Supervision of overall operations including but not limited to:
Generate monthly On-call Schedule
Review of On-call Log
Review and follow up on complaint forms and all QI reports
Onsite supervision of RN and PT Case Managers
Provision of monthly Aide in-services, general staff meetings and monthly case manager meetings.
Complete the Weekly Agency Audit Report for the previous Sunday through Saturday.
Complete weekly chart audit and maintain in appropriate notebook.
Be competent with the State and Federal survey process and ensure that the agency as a whole and all the agency staff are prepared for on-site surveys and other external audits.
Function in the capacity of a staff nurse when necessary.
Take administrative on-call as a support to the on-call nurse and to provide software management related to processing intakes, reviewing evaluation packets, and scheduling, moving, reassigning visits to ensure the smooth function of the Agency during off hours.
Review and approve accounts payable and ensure submission to the home office per protocol.
Ensure that end of episode billing is completed timely and outstanding claims are kept to a minimum; goal is10% of revenue or less.
Ensure deficiencies related to internal audit findings are addressed and corrected per action plans.
Review and approve Non-Visit Activity daily to ensure timeliness of payroll processing and management of employee activity.
Participate in the Agency Disaster Planning.
Clinical
Ensure that the client’s plan of care is individualized and appropriate, executed as written and reassessed by the appropriate health care processional when there is a significant health status change in the client’s condition, at the physician’s request and after hospital discharge. Ensure appropriate documentation is completed for all patients transferred to an inpatient facility.
Complete review of evaluation packets, OASIS and 485s. Review both the data submitted via the Mobile Device and via paper to ensure accuracy and follow up on any documentation requires correction. Process the OASIS and 485, verify the correct start of care date and episode date range in HCHB. Process any unlisted supplies, medications, activity, functional limitations, allergies, etc. that appear on the action screen.
Follow up on OASIS Assessments that cannot be processed due to Licensed Professional documentation deficiencies.
Follow up on all referrals, through admission and billing processes, in which Medicare is not the primary payor.
Approve all non-admissions prior to the non-admit decision being made by the office or field staff. Review and process Non-Admits if a visit is made and the determination is made to pay the agent. Update the medical record per Non-Admit protocols.
Hold weekly Case Conferences to discuss client issues. Determine if clients that are planning for discharge meet the requirements for Management and Evaluation or any other skills service.
Assist and oversee process of internal transfer of clients to a new branch office.
Approve weekly schedules and ensure productivity standards are met for full time employees.
Review and approve bi-weekly payroll transmittal.
May be required to perform patient visits and / or participate in an on-call rotation.
Quality Control
Review Infection Control reports for all clients. Provides all follow up related to Infection Control Reports (both client and employee) and processes these reports in Homecare Homebase.
Conduct QI functions.
Review monthly statistics of the Clinical Chart Review, HR and Operations audits
Develop and implement approved corrective plans
ADR and Denial review, preparation and submission per established protocols
Human Resources
Recruiting, hiring, orienting, and retaining field and office staff in order to cover referrals and patient visit needs. Conduct general and job-specific orientation.
Handle employee counseling and terminations as needed.
Ensure all changes in employee status are communicated within three days of change.
On time completion of 90 day evaluations, annual evaluations, and counseling sessions.
Required Skills
Must be a graduate of an approved school of professional nursing and licensed in the state in which he / she currently practices, or in accordance with the Board of Nursing rules for Nurse Licensure Compact (NLC) for the state in which he/she practices
He / She must have a minimum of two years of nursing experience in the last 36 months and one year of experience in home health.
Must have a good understanding of the Federal, State and local laws / regulatory guidelines governing the operation of a Home Health agency. Medicare home health experience required
Must be available at all times during operational hours and participate in activities with respect to professional services
Must possess a valid state driver’s license and automobile liability insurance
Must be able to drive an automobile in all types of weather conditions
Must be competent with computers
Must be organized and able to effectively communicate both orally and in writing.
Must be capable of multi-tasking while maintaining a professional and friendly demeanor and be able to function well in an atmosphere of stress and interruption.
Must be capable of operating office equipment including computers, printers and copiers.
Required Experience
Join Our Team!
Check out our video to get a glimpse of a day in the life of our Home Health team -Home Health
To learn more, please apply online. Our Recruiters are ready to help you start a new and rewarding career with Kindred at Home.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Position Type
Full-Time/Regular
Tracking Code
69778
Job Category: Home Health Ops Management - Single Site
